TERMS AND CONDITIONS
Last Updated: 11/4/2026
Welcome to Trilogy the Label. These Terms and Conditions govern your use of www.trilogythelabel.com and purchases made through our website. By using our website or placing an order, you agree to these terms.
1. Website Use
You agree to use our website for lawful purposes only. You may not misuse the website, interfere with its operation, attempt unauthorized access, or submit false or misleading information.
2. Products and Availability
We make reasonable efforts to display accurate product descriptions, images, colors, and prices. Actual colors may vary depending on your screen settings. Products are subject to availability, and we may update or discontinue items at any time.
3. Pricing and Payments
Prices are listed in USD unless otherwise stated. Applicable taxes and shipping charges are displayed at checkout.
Payment must be completed using an accepted payment method. If we discover a pricing or listing error after you submit an order, we will contact you before proceeding or cancel the order and refund any payment received.
4. Orders
Submitting an order does not guarantee acceptance. We may decline or cancel an order for reasons such as product unavailability, payment issues, suspected fraud, or listing errors. If we cancel a paid order, we will refund the amount paid for the canceled items.
Please review your shipping address and order details before completing your purchase. Contact hello@trilogythelabel.com promptly to request a correction or cancellation. Changes may not be possible once processing has begun.
5. Shipping and Delivery
Shipping options, charges, and estimated delivery times are provided at checkout or in our Shipping Policy. Delivery dates are estimates unless expressly guaranteed.
If your package is delayed, lost, or arrives damaged, contact hello@trilogythelabel.com so we can help resolve the issue. Any applicable consumer rights remain unaffected.
6. Returns and Refunds
Please review our POLICIES – TRILOGY THE LABEL or return eligibility, deadlines, instructions, and any exclusions. Nothing in that policy limits rights you may have under applicable law.
7. Promotions and Discount Codes
Promotions and discount codes are subject to their stated terms, including eligibility requirements and expiration dates. Discounts cannot be combined unless expressly permitted and cannot be applied to previous purchases unless stated otherwise.
8. Intellectual Property
Website content, including our logos, original text, graphics, and photographs, belongs to us or our licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or commercially use this content without permission, except as permitted by law.
9. Reviews and Submitted Content
You retain ownership of reviews, photographs, and other content you submit. By submitting content for publication on our website, you grant us a nonexclusive, royalty-free license to display, reproduce, and format it for that purpose.
You confirm that you have the necessary rights to submit the content. We may remove content that is unlawful, misleading, abusive, or infringes another person’s rights.
10. Third-Party Links
Our website may include links to third-party websites. We do not control those websites and are not responsible for their content, policies, or services.
11. Privacy
Our privacy policy explains how we collect, use, and share personal information.
12. Disclaimers and Limitation of Liability
We make reasonable efforts to keep our website accurate and available but cannot guarantee uninterrupted or error-free operation.
To the extent permitted by applicable law, we are not liable for indirect or consequential losses arising from your use of the website or purchase of products. Nothing in these terms excludes or limits liability, warranties, or consumer rights that cannot legally be excluded or limited.
13. Changes to These Terms
We may update these terms by posting a revised version on this page with a new “Last Updated” date. Updated terms apply prospectively. Purchases remain subject to the terms in effect when the order was placed.
14. Governing Law
These terms are governed by the laws of VA, USA, subject to any mandatory consumer protections that apply where you live.
15. Contact Us
For questions about these terms, contact:
TRILOGY THE LABEL
Email: hello@trilogythelabel.com
Mailing Address: 701 Ambler Ln Salem VA 24153
